![]() Lacks people skills ! Our stay was from Nov 2 & 3rd 2023. Malcom was the desk clerk when we checked in and he was not very accommodating. Flat-screen televisions come with satellite. Because of the lack of consideration by the desk clerk we won’t be staying here again, not to mention all the extra charges they will assess you for dogs, smoking, late fees and hidden fees tacked on to the price of a room. Thunderbird Lodge - Inside the Park offers 55 air-conditioned accommodations with safes and coffee/tea makers. The Lodge had MANY empty rooms and it shouldn’t have been a problem switching rooms. He told us no because we booked it through Expedia and he didn’t notice me limping when I was in the office. We noticed a handicapped room with parking right in front of it, so my wife went to the office to see if we could change the room. When we found it, it was located in a court yard without easy access to park and unload our belongings. We finally asked an employee where it was. We drove around the area 3 times and couldn’t find it. At 3:00 pm he assigned me to room 16 I proceeded to find it. I’m 82 years old and told him my Siatic nerve was hurting me and I sat down. Book Thunderbird Lodge, Grand Canyon National Park on Tripadvisor: See 1,040 traveller reviews, 467 candid photos, and great deals for Thunderbird Lodge, ranked 4 of 12 Speciality lodging in Grand Canyon National Park and rated 4 of 5 at Tripadvisor. I told him that was unheard of and that I would wait till 3:00 pm to check in. He informed me that I couldn’t check in till 3:00 pm or I would have to pay an early $20 check in fee. After waiting to be acknowledged by the desk clerk I told him I was there to check in. I arrived at the office to check in for our two night stay at 2:45 pm. Hotels near El Cristo Rey Catholic Church. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |